Marianne Vollrath

Academy Administrator & HR Director, ESS Global Corp

VA Certifying Official

Affectionately known as Mama Jean, Marianne Vollrath is the heart and soul of ESS Global. With over 20 years of experience in hospitality management and a decade of dedicated service at ESS, she brings unmatched warmth, leadership, and operational excellence to everything she does.

As Academy Administrator and HR Director, Marianne plays a vital role in shaping the future of our students and team members. She also serves as our VA Certifying Official, guiding veterans through the certification process with care, precision, and respect.

Marianne’s passion for people extends beyond the workplace. She is a proud grandmother who treasures time with her grandkids, enjoys her daily walks, and thrives as a devoted member of her church. With a genuine heart to serve, she embodies the values ESS stands for—compassion, commitment, and community.

Whether supporting students, mentoring staff, or simply brightening the day with her presence, Mama Jean’s impact is felt across the organization every single day.